سياسة الإستبدال والإلغاء

 

سياسة الإستبدال

لديك الفرصة بتبديل مشترياتك خلال 30 أيام عمل على الأقصى، ابتداءً من تاريخ التسليم. 

للمضي في عملية التبديل، أرسل بريداً إلكترونياً بالمنتجات التي تودّ  تبديلها مع رقم الطلبية وأسباب الإستبدال إلى العنوان التاليsales@tchoozshoes.com . بعد ذلك، إختر المنتجات البديلة على موقع www.tchoozshoes.com ، على أن تكون بنفس قيمة الطلبية الأولى أو أعلى. عند تسليمك المنتجات الجديدة، تقوم بإعادة المنتجات المستبدلة لشركة الشحن وكذلك بتسديد فرق المبلغ المدفوع سابقاً، إن كان هناك من فرق. 

يمكنك أيضًا إجراء عملية التبديل مباشرة في أحد متاجرنا. 

يجب أن تكون جميع المنتجات المستبدلة في الحالة نفسها التي كانت عليها عند استلامها، أي في التغليف الأصلي، مع المحافظة على جميع البطاقات والملصقات الأصلية والفاتورة. 

البضائع التي تمّ ارتداؤها، أو استعمالها أو حصل عليها أي تغيير، لا يقبل استبدالها. 

إن أسعار المنتجات ستحتسب على سعرها الحالي في السوق. 

يجب استبدال المنتجات بأخرى لها نفس القيمة النقدية أو أعلى.  

لا يمكن استعادة ثمن السلع المباعة.

 

إلغاء الطلبية

إن إلغاء الطلبية يتمّ مجاناً خلال ساعة على الأقصى من وقت عملية الشراء أرسل بريداً إلكترونياً إلى العنوان التاليsales@tchoozshoes.com

إن أردت ألغاء الطلبية بعد ساعتين من وقت الشراء، يتوجب عليك أن تتحمل مصاريف الشحن.

إتصل بنا على الرقم 211461-09 مقسم 134.

 

Current Openings

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Sales Reprentative - City Center

Full Time
View Details Close Details Apply Now
Job Description

Assist customers, drive sales, and maintain store standards to ensure a positive shopping experience.

Responsibilities:
  • • Maintain store cleanliness and organization
  • • Handle customer inquiries and complaints professionally
  • • Restock shelves and support inventory management
  • • Stay updated on products and promotions
  • • Provide feedback to the Store Manager
  • • Support daily store operations
Requirements:
  • • Bachelor’s degree preferred
  • • 1–3 years of experience in retail
  • • Strong communication and customer service skills
  • • Good organizational and problem-solving abilities
  • • Ability to work in a fast-paced environment
  • • Fluent in English, French, and Arabic
Retail Industry
Full Time Employment Type
Sales Job Functions
1-3 Years Years of Experience
City Center - Hazmieh Location
2026-08-21 Posted

Sale Reprentative - Zouk

Full Time
View Details Close Details Apply Now
Job Description

Assist customers, drive sales, and maintain store standards to ensure a positive shopping experience.

Responsibilities:
  • • Maintain store cleanliness and organization
  • • Handle customer inquiries and complaints professionally
  • • Restock shelves and support inventory management
  • • Stay updated on products and promotions
  • • Provide feedback to the Store Manager
  • • Support daily store operations
Requirements:
  • • Bachelor’s degree preferred
  • • 1–3 years of experience in retail
  • • Strong communication and customer service skills
  • • Good organizational and problem-solving abilities
  • • Ability to work in a fast-paced environment
  • • Fluent in English, French, and Arabic
Retail Industry
Full Time Employment Type
Sales Job Functions
1-3 Years Years of Experience
Zouk Location
2024-07-28 Posted

Sale Reprentative - ABC Verdun

Full Time
View Details Close Details Apply Now
Job Description

Assist customers, drive sales, and maintain store standards to ensure a positive shopping experience.

Responsibilities:
  • • Maintain store cleanliness and organization
  • • Handle customer inquiries and complaints professionally
  • • Restock shelves and support inventory management
  • • Stay updated on products and promotions
  • • Provide feedback to the Store Manager
  • • Support daily store operations
Requirements:
  • • Bachelor’s degree preferred
  • • 1–3 years of experience in retail
  • • Strong communication and customer service skills
  • • Good organizational and problem-solving abilities
  • • Ability to work in a fast-paced environment
  • • Fluent in English, French, and Arabic
Retail Industry
Full Time Employment Type
Sales Job Functions
1-3 Years Years of Experience
ABC Verdun Location
2024-07-28 Posted

Sales Representative - ABC Dbayeh

Full Time
View Details Close Details Apply Now
Job Description

Assist customers, drive sales, and maintain store standards to ensure a positive shopping experience.

Responsibilities:
  • • Maintain store cleanliness and organization
  • • Handle customer inquiries and complaints professionally
  • • Restock shelves and support inventory management
  • • Stay updated on products and promotions
  • • Provide feedback to the Store Manager
  • • Support daily store operations
Requirements:
  • • Bachelor’s degree preferred
  • • 1–3 years of experience in retail
  • • Strong communication and customer service skills
  • • Good organizational and problem-solving abilities
  • • Ability to work in a fast-paced environment
  • • Fluent in English, French, and Arabic
Retail Industry
Full Time Employment Type
Sales Job Functions
1-3 Years Years of Experience
ABC Dbayeh Location
2026-07-28 Posted

Sale Representative - ABC Achrafieh

Full Time
View Details Close Details Apply Now
Job Description

Assist customers, drive sales, and maintain store standards to ensure a positive shopping experience.

Responsibilities:
  • • Maintain store cleanliness and organization
  • • Handle customer inquiries and complaints professionally
  • • Restock shelves and support inventory management
  • • Stay updated on products and promotions
  • • Provide feedback to the Store Manager
  • • Support daily store operations
Requirements:
  • • Bachelor’s degree preferred
  • • 1–3 years of experience in retail
  • • Strong communication and customer service skills
  • • Good organizational and problem-solving abilities
  • • Ability to work in a fast-paced environment
  • • Fluent in English, French, and Arabic
Retail Industry
Full Time Employment Type
Sales Job Functions
1-3 Years Years of Experience
ABC Achrafieh Location
2026-07-28 Posted